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It was encouraging to see so many MSI member firms attend our twice yearly MSI ANZ Group members meeting which took place in late April in Auckland.
As is the case at most of these MSI gatherings, a good deal of attention was paid to developing a deeper understanding of one another’s practices and specialist areas of work. As a network of independent firms we have worked together for many years in most cases and this is of course the great benefit of MSI from a client perspective.
The next MSI ANZ group get-together will take place in Brisbane in September and will be attended also by James Mendelssohn, MSI’s London-based CEO.
The MSI ANZ Group recently completed another of our quarterly surveys in July – respondents were asked to apply the ‘MSI Trustometer’ to a range of 42 different people and organisations in the community, from The Prime Minister and telecommunications companies to ambulance drivers and baby sitters.
Not surprisingly both Kiwis and Australians placed a broad range of professionally qualified people in their respective country’s Top 5. At the other end of the scale respondents in both countries viewed car salesmen, real estate agents and telemarketers as least trustworthy.
Whether fair or otherwise, perhaps the professions are generally seen as worthy of trust due to the extensive training and qualification regimes that are in place. Along with all my counterparts in other MSI member firms, I can confirm that our qualifications have to be earned! What’s more we are collectively relieved to say that it appears the public understands and values that fact.
Rod Commins Patterson Houen & Commins August, 2007
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